Maintaining network quality is our main goal at WidgetBucks, and from this comes competitive RPC (revenue-per-click), profitable publishers and satisfied merchants. However, we are currently experiencing an imbalance in our network stemming from an inordinate and unanticipated amount of accounts that violate our Terms of Use, as well as international traffic that is not converting to sale.
We continue to suspend many violating accounts, and naturally, many of those suspended publishers feel wronged, angered and frustrated. Along with our automated click fraud alert system, our account review team is dedicating significant time and energy to hand-reviewing these sites where WidgetBucks widgets are placed -- and taking swift action in removing these accounts from the network. If you have been suspended, we encourage you to refer to the subject line of the email you received for the reason behind your suspension, and read our Terms of Use (or have it translated for clarity).
The other key factor is non-converting clicks (to sale) by users geographically outside the U.S. and Canada. In essence, it is these non-converting clicks that are bringing down publishers' RPCs across the board. Many publishers on blogs and comment boards have raised this issue -- and we've definitely heard you.
We are now taking two steps to help rectify the situation, which we anticipate will help recover RPC levels over the next 7 to 10 days:
- Starting tomorrow (Nov. 15), clicks coming from outside the U.S. and Canada on WidgetBucks widgets will no longer be charged to merchants, and therefore, no publisher credit will be given for those clicks. This will positively impact publisher RPC levels, and the change does not affect earnings from October (just posted) or the first half of November.
International site visitors will be redirected to mpire.com -- the online meta-shopping service and company that is behind WidgetBucks. By taking these visitors to Mpire -- which was among TIME magazine's 50 Best Sites for 2007 -- they will be able to access all the major shopping marketplaces, such as eBay, Amazon, Shopping.com, Wal-Mart, Target and thousands more.
And to clarify, Mpire/WidgetBucks does not get credit for this traffic either -- undoubtedly skeptics will incorrectly assume this. We will definitely evaluate re-adding certain countries over time and evaluate their conversions -- but for the next few weeks, it's critical that we are diligent about click traffic in order to recover RPC numbers.
If you are a publisher with a lot of non-US traffic, we suggest using a geo-based ad placement service to determine when to display a WidgetBucks ad widget versus an internationally applicable ad. Some examples include MaxMind, IP2Location, etc, and there are solutions available for OpenAds that do this as well.
- Second, early next week, WidgetBucks will become a "gated" ad network that will require approval to join. For current publishers, this does not change much for you. You are "grandfathered" into the network; however, we will continue to review sites for Terms violations. By raising the bar of entry, we anticipate this will help eliminate a number of issues we're facing.
- Dean
