Sunday, November 4, 2007

Single-Day Reporting Patch Deployed

On Sunday, we (along with a number of publishers) discovered a reporting bug. Within My Widgets, when selecting a single-day date range (i.e. Nov. 3 - Nov. 3) or the "Today" option, the page is displaying zero impressions and zero clicks. We have confirmed that this is a just a reporting bug and no data has been lost. We have been working on the issue and have since deployed a patch, which should have the reporting problem fixed by early Monday (in fact, some impression numbers and clicks have already started appearing this evening). In the meantime, if you want to see a particular day's earnings -- either audited or pending -- select a multiple-data range (i.e. Nov. 1 - Nov. 4) and those will appear. We apologize for the inconvenience.

- Dean

46 comments:

Ankil Sanghvi said...

the payment issue time should be reduced to 15 days or to the min possible

GettyCash said...

It's nice to hear from you regard impressions and earnings error.

Team WidgetBucks said...

@Gettycash: Thanks for your continued support
@ankil: With regard to the 45 day payment terms, for our first payment distribution we are remaining at 45 days but will make best efforts to do it earlier (i.e. 30-35) We've definitely heard the feedback about shortening that term, and if can shorten it in the future, we will do our best to do so.
- Dean

GettyCash said...

When the October earnings and referral commissions are posted ?

Oussama said...

oh, it's great to see that impressions / click are returning in our WB program, good work

Leszek Pawlowicz said...

There's a problem with the MyBucks section. I have a listing showing:

"Earnings (10/01/2007 - 09/30/2007)"

Which total, not surprisingly, $0.00. And there's no listing of my earnings for October 1-31 2007, though the $25 signup bonus is listed.

Team WidgetBucks said...

Regarding October earnings and referral fees within MyBucks, those figures have not posted yet. They will be displayed in the coming days, likely toward end of week.
- Dean

Jehzeel Laurente said...

Hi, I can't login in my widgetbucks account even if I entered the correct password? what seems to be the problem? :(

aixaijax said...
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thsadmin said...

Yeah I have had that problem for a few hours (where I can't login), I original was thinking maybe I was suspended or similar.

Might be an issue with DB?

Admin said...

When will we see the money earned with the deleted widgets?

Vo0Do0 said...

I'm not being able to login too, and the ads are not being displayed on my site.

Looks like a database problem or something like that, if your accounts were blocked I bet they'd have sent an e-mail before.

aixaijax said...
This comment has been removed by the author.
Harish Kumar said...

I can login Properly.. :)

Harish Kumar said...
This comment has been removed by the author.
Harish Kumar said...

@Team WidgetBucks

if someone has selected paypal as the payment method..when will they get the money..

after 45 days??

Vo0Do0 said...

I wonder if they blocked my account.
As far as I know my site doesn`t violate their TOS at all.
I opened a ticket, lets see what`s going on.

Team WidgetBucks said...

RE: trouble logging in...if you haven't already, please send an email help [at] widgetbucks [dot] com -- we are answering those in the order they are received and as quickly as possible. We appreciate your patience.
- Dean

Team WidgetBucks said...

All,
With regard to the 45-day payment terms: payment distribution is remaining 45 days at the present time, however we will be making best efforts to do it earlier (i.e. 30-35 days). We've definitely heard the feedback about shortening that term, and if we can shorten it, hopefully in the near future, we will do our best to do so.

aixaijax said...
This comment has been removed by the author.
Daniel Larsson said...

Why are widgets not showing?

Yogish said...

Hi Everyone,

I am very new to Widgetbucks. No Idea how it works. What is CPM? Today I checked "MY WIDGET". Do they consider Click rate persentage as it shows 700% clicks but i earned only 30$.
What i need to do in order to get more impressions?

I really do not have any idea how it works. Just scraching my head...
Pls someone help.

@}-- ruby --{@ said...

good work for the patch!

i also encountered that widgets not showing up and even affected loading of blog page. good to hear everything's OK now.

i too hope that 45 day payment term will be shortened

and do widgetbucks considering additional payout payment options aside from check and paypal? adsense include western union, i think that is great because it's fast and totally free :D

Garcya said...

For @}-- ruby --{@
Western Union IS NOT TOTALLY free, it has the most HIGH commissions :)
Anyway I have a question, probably asked before.
If I had a widget that earned me for example 20 $ and I've deleted It, i saw the $ disappeared from my account. Are they lost ? or they are counted at the end of the month ? how can we see them ? or WHEN can we see them...
Thank you in advance

Ankil Sanghvi said...

To respected dean ( widgetbucks team),

My account suspension is definately an error because more than 38 $ had already been finalised for the previous month and in the present month there were hardly more than 1.29$ among these amounts none of the clicks were made by me nor i have altered the widgetbucks code.None of the terms and conditions were violeted by me.I would like to also inform widgetbucks that there were hardly any clicks in the past 9-10 days.Then how can my account get suspended?If widgetbucks wishes I shall delete all widgets from my site and continue to earn from my referrals.But I would like to repeat once more that the suspension of my account is definately an error as there were hardly any clicks in past few days and the previous month's earnings were finalised I even did not get warnings from widgetbucks.Reinstall my account as soon as possible.reply me as soon as possible my WB account is ankil19@hotmail.com . I was also planning to delete widgets from my site but I did not know that what happens to the amount after the widgets get deleted.As the reason of low traffic site I had taken the permission from WB that I can place ads on low traffic site
There is also the possibility of someone else clicking violently on my ads but in these case I am ready to delete the widgets and continue to earn from referrals.I agree that I had clicked twice When I had placed widgets on my site on october 10 as it was new for me & to test whether widgets are working But after that I have never clicked it for myself.I am writing here as the customer care centre takes time to reply to our queries.You can contact me on above given E mail.
yours faithfully
Ankil Sanghvi

BASBA said...

I think WB should give the above person a chance to prove himself.He seems to be honest

Blog web said...
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Blog web said...
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Team WidgetBucks said...

@ankil: WidgetBucks' compliance review process is ongoing and entirely separate from the reporting process (including audited and pending figures). This means that while figures may show as final in MyWidgets, accounts which violate terms can still be suspended as they are flagged. Specifically, our records show you have been contacted several times, as recently as Monday this week. To discuss specifics on your account, please reply to that email -- a public forum such as this is not the place to discuss your specific issues. - Dean

Валентин Петлов said...

hm... yeah.... good job... i want to tell you something...
your excuses "we are trying to bring US traffic for US merchants" are stupid...
you know... think about it - if your merchants ship worldwide, what is your problem to make your widgets for the worldwide audithory?
I have a blog on football theme.... Isn't this the best place for advertising sport clothes or shoes??
if your vendors and partners are shipping worldwide, why the people who are not from the US , can't buy something too?? I saw an ad of shoes too , and I think that many people will be interested , cuz here the shoes are with 20-30$ more expensive, than these from the online stores (including the shipping)....
I'll wait for your answer....
Thanks!

Ankil Sanghvi said...

To widgetbucks team,
I know that public forum is not to discuss private issues but i am made to write here as the customer care centre is a bit slow.It take 4 days to answe single question.The other thing I would like to tell you that I have never been contacted by widgetbucks.Ya we had a lot of dilogue through the email but nothing was about my account suspension.I am sure that I sis not receive any warning regarding this from Widgetbucks.Itz also possible that there is a fault in WB system.

Ankil Sanghvi said...

I would also like to inform dean that I tried to contact WB many times to the Tel number mentioned on the site but I have no reply from them as yet.So I request the ceo or dean to come in contact with me via email ankil19@hotmail.com

Ankil Sanghvi said...

I would also like to inform dean that I had made 37 people part with adsense and join Widgetbucks.Doesnt WB care about this?

Harish Kumar said...
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Harish Kumar said...

WB is performing very very well in my blog..
WB rocks :)


Thanks Team Widgetbucks

Christopher said...

The Mybucks is broken and isn't showing September nor October earnings. Are my earnings still there?

Rash said...

Great stuff, Thanks a lot dean and I hope all the best to widgetbucks team to make widgetbucks a great program like or better than Google Adsense and Bidvertiser.

Your widgets are the best I ever seen as a form of advertisement and my visitors just love them a lot!

Technology of The Day said...

it 10-Nov and there is nothing about referrals/Earning of October in MyBucks Page
when will it shown in accounts
waiting for answers from Widgetbucks team

Blogs Project said...

to "team widgetbucks"

today I was banned :(

"Your site has violated the following provision of the WidgetBucks Terms and Conditions (http://www.widgetbucks.com/terms.page): Ad-only Page. Our policies state that you may not place widgets on pages that are published specifically for the purpose of showing ads. Placing WidgetBucks widgets on a page that is primarily showing ads is a violation of this policy."

I think this is error :/ I have none website with Ad-only Page :/
My account: blogs.project@gmail.com

Anupam Anand said...

Dear Sir,
I have posted it many times since I'm using widgetbuck fm Nov 1st but no one has replied yet.
On loading ads it shows javascript errors on some page like
http://www.mightycoding.com/forums/server-os/15-windows-2008-mid-2008-a.html

and

http://www.mightycoding.com/forums/server-os/

Im running a forum site... all the pages are working fine but on these page (and all the page like these) its showing javascript errors.
Plz fix it soon sir, Also tell me how and where to place a ticket.

CrazyA said...

im going to sue the shit out of you.

P4R said...

I hope you guys end up not being a scam. I've heard alot of chat and am still not sure. But I have faith in you, after all you guys seem like you have good heads on your shoulders.

Lawyers said...

ohoh they are banning randomly now. I was suspended for click fraud. I never never launched botscripts, neither I know what a botscript is.
They are definitely are online scammers... but, Mr. WithGetBollocks what if call my lawyers if I want my thousand dollars?

Валентин Петлов said...

hm... yeah.... good job... i want to tell you something...
your excuses "we are trying to bring US traffic for US merchants" are stupid...
you know... think about it - if your merchants ship worldwide, what is your problem to make your widgets for the worldwide audithory?
I have a blog on football theme.... Isn't this the best place for advertising sport clothes or shoes??
if your vendors and partners are shipping worldwide, why the people who are not from the US , can't buy something too?? I saw an ad of shoes too , and I think that many people will be interested , cuz here the shoes are with 20-30$ more expensive, than these from the online stores (including the shipping)....
I'll wait for your answer....
Thanks!

still no answer.. c'mon... don't be shy - say it publically

Mylo said...

where are the finalized earning . now it is 11 november .and in your site your say that it will be done in the first week ?

Alexey said...

To avoid any future disappointments, I'd better remove the WB ads from my site...